Vending Machines Sales & Service
Metro Vending Services, Inc., a local family owned and operated company, has been in the business of refreshing people throughout, the Tri County area, since 1945. Through those years of experience, Metro has provided the freshest, nationally and locally branded items through state of the art equipment which is maintained by courteous, uniformed professionals. We typically provide a “2 hour service guarantee” on any equipment malfunctions, 7 days a week, 365 days a year.
Throughout the years of providing our services to customers, we have built our reputation of being an industry leader in dependability and honesty by personally answering customer calls, meeting with customers on a regular basis and going the extra mile to live up to our company motto of “Whatever it takes”.
Our Route Operations Department begins deliveries at 2:00am and runs Monday through Saturday. Our Technical Service Department is on call 24/7. Our regular office business hours are 7:00am-5:30 pm Monday through Saturday; Sunday service is always available as needed. This standard schedule allows us the best possible window to efficiently service all of our customers.
With our vast experience base we have seen many different situations and those experiences go into the assessing and handling of each situation that arises. The judgment that we use encapsulates the safety of our customers and employees, satisfaction of our customers and efficiency of the solution.
Our customer retention rate during rebid situations is 95%. This high percentage illustrates that as a company our customers trust us to continue to uphold our end of the agreement by providing the freshest, branded products in state of the art equipment and by submitting any required reports and commissions in a timely fashion. Our customers are our partners and rely on Metro Vending’s integrity, honesty and professionalism to provide quality vending services.